Start

 Properties

Case Management
Case State	Case state to be set with this element Possible values: Any already defined case state value; You can manage available case states by clicking , see (7.4.0-en) Managing Case States 1.
Technical
Label	Label of the symbol within the process diagram
Event	Event type Possible values: None Start: General start event (Default) Error Start: Start event in case of an error Message Start: Message-based start event Multiple Start: Multiple start event Conditional Start: Start event based on a business rule Signal Start: Start event that follows a signal Timer Start: Time-triggered start event Escalation Start: Start event based on an escalation Compensation Start : Start event based on a compensation Parallel Multiple Start : Multiple parallel start event

Setting case states using Start events

Start events allow you to set a case state while executing the Business Process. The Case Management > Case State property configures all case states that are available throughout the Business Process. To set a case state, perform the following steps:

1. Select the start element, and switch to the Properties view.

2. Select in property Case Management > Case State a predefined case state, e.g. IN PROGRESS.

   

   If the property Case State doesn't provide an option yet, no case state has been defined for the business process. To manage case states, click property Case State and open the case state management by clicking the

   

   button, see Managing Case States.

   When executing the Business Process, the case state will now be updated. The case state change is indicated by a corresponding label for the event.

As an alternative, the case state can also be set dynamically using Technical Processes. The (7.4.0-en) Case Management adapter is provided for this purpose.