Automatic Creation of Heap Dumps
Java applications can be configured so that a heap dump is automatically created for every out-of-memory error that occurs during the execution of the application.
Here it is important to distinguish whether X4 BPMS is installed on a directly executed X4 Server or as a SaaS solution.
If a an out-of-memory exception occurred and the heap dump was created automatically by the Java Virtual Machine (JVM) (with the CLI options), no new heap dump will be created if another out-of-memory exception occurs within the same process. The application must be restarted to create another heap dump again.
Further information on creating heap dumps: